Jun 3, 2019
Jason, CEO of Books & Brews and Flat12 Bierwerks, AKA the Funky Boss, lays out Operation Roadhouse - be nice, to everyone, all the time. Listen carefully, we're about to do something no one else is doing.
May 15, 2019
This is part 1 (Business in the Front) of our Words Matter podcast where we discuss why the words that we use are so critical in the communication and systemization of our business and how they have a psychological effect on us every day.
May 14, 2019
This is part 2 (Party in the Back) of our Customer Service Techniques podcast where we talk Game of Thrones, I beef on basketball, and we Stump the Brewer.
Dec 15, 2018
The gang reacts as Jason comes in with the hot take that the kids these days saying, "Adulting is hard," is really ridiculous. How dare he? Amiright? Seriously, though, Step Brothers: The Movie is not funny in real life. It's not out of line to expect your employees to grow up - but it's your job to help them.
Dec 15, 2018
Sometimes we like to make high-level requests of our employees here at Books & Brews to see if the staff can rise to the challenge: punch in, do your job, punch out. How do you think that goes? Not good, y'all, not good. You want to open a business? Start realizing that those three simple steps are the exception and...